All sales are final; we do not offer refunds, period. We are happy to exchange an item or issue a store credit within 15 days of receipt of the item.
Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you an exchange.
To be eligible for a exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Customers are responsible for the shipping cost of exchanged items, except in the case of errors made by Milagros Mexican Folk Art (i.e., wrong item or size of item).
Additional non-returnable items: Gift cards.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: Milagros Mexican Folk Art, 1409 1st Ave., Seattle, WA 98101, United States.
To return your product, you should mail your product to: Milagros Mexican Folk Art, 1409 1st Ave., Seattle, WA 98101, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.